The partnership will provide customers with best-in-class responses to how cyber security affects analytics, big data projects, CRM, and digital transformation.
CXP Group and KuppingerCole, a global analyst firm focusing on information security and identity & access management (IAM), announce a major European partnership.
Cyber security is now of paramount importance for enterprises engaging in digital transformation. From an IT point of view, digital transformation fostered by mobility and cloud adoption has itself transformed the way organizations tackle security issues. In contrast to walls between traditional information systems, a global cybersecurity approach has arisen. For 70% of European companies the customer experience has become a key focus of their corporate strategy(1). Multi-channel sales and cross-functional collaboration are increasing the interactivity and interconnectivity of internal and external exchanges, with the result that cybersecurity issues now affect all company departments, all lines of business, all partners, and of course all customers.
CXP Group supports enterprises along their digital journey. Through this partnership, CXP Group seeks to strengthen its role as a business influencer for the CIOs and the CxOs of the different lines of business within mid-market enterprises and large accounts.
“Thanks to our expertise in analytics, cloud, and the customer experience approach, we help our customers move their organization along the digital transformation path to increase their competitiveness every day. Security concerns underlie all aspects of their projects. And the rise of the Internet of Things exacerbates such concerns. Today, by entering into a partnership with a European analysis and consultancy firm that specializes in security, we are thrilled to provide our customers with best-in-class responses to how cybersecurity affects analytics, big data projects, CRM, and digital transformation,” Laurent Calot, President of CXP Group, commented.
“Our in-depth knowledge, which encompasses lines of business issues, technologies, and best practices in decision-making processes and digital identity concerns, brings to the market an unrivaled expertise that helps our customers enjoy the full benefit of their information technology investments,” said Martin Kuppinger, President of KuppingerCole. “Our offering fits perfectly into the CXP Group portfolio.”
With this partnership, CXP Group intends to strengthen its position as a major analysis and consultancy firm in Europe when it comes to helping enterprises engage in their digital transformation. KuppingerCole will benefit from CXP Group’s expertise and footprint, to extend its reach across Europe, and to deepen its relationships with major IT service companies.
(1) Holistic customer experience in the digital age survey – PAC, a CXP Group company – Sept. 2015
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